![]() Select an alert to view more details about it. In the Microsoft 365 Defender portal, in the navigation pane, choose Incidents & alerts and then select Alerts. Determine whether an alert is accurateīefore you classify or suppress an alert, determine whether the alert is accurate, a false positive, or benign. Taking these steps also helps reduce noise in your queue so that your security team can focus on higher priority work items. Managing your alerts and classifying true/false positives helps to train your threat protection solution and can reduce the number of false positives or false negatives over time. We recommend that you also classify alerts. You can also suppress alerts that aren't necessarily false positives, but are unimportant. If you see an alert that arose because something's detected as malicious or suspicious and it shouldn't be, you can suppress the alert for that entity. This article is intended as guidance for security operators and security administrators who are using Defender for Endpoint. You can get help if you still have issues with false positives/negatives after performing the tasks described in this article. Review and adjust your threat protection settings.Review remediation actions that were taken.If you're seeing false positives/negatives occurring with Defender for Endpoint, your security operations can take steps to address them by using the following process: False positives/negatives can occur with any threat protection solution, including Defender for Endpoint.įortunately, steps can be taken to address and reduce these kinds of issues. A false negative is an entity that wasn't detected as a threat, even though it actually is malicious. We would also be grateful if you could provide us with any other information that you feel is relevant.In endpoint protection solutions, a false positive is an entity, such as a file or a process that was detected and identified as malicious even though the entity isn't actually a threat.application unavailable, investigation by IT support staff needed). ![]()
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